Access Services
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Access Service is your front door to services at Resources.
We provide support for:
- General inquiries for service here at Resources, or information and connection to disability and mental health services and supports in the Durham region including information about respite, camp and funding supports.
- Individual-specific questions about your child, family and/or service journey.
- Referrals to both internal programs at Resources as well as external programs in the community.
- Families
- Service providers (with family consent for person specific inquiries)
- Contact Us: You can reach out to us directly with any questions or requests, or complete the form below. Service providers, with permission from the family, can also make referrals on behalf of a family.
- Response Time: An Access Coordinator will contact you within 4 business days. Depending on your needs, we may offer immediate assistance and/or resources or schedule a short intake meeting to better understand how we can help. This meeting can take place virtually, or in person at a location that is convenient for you.
- Brief Service Support: For families requiring short-term help, we provide brief services to address immediate needs and guide you through available resources. This includes:• Providing information about and referrals to appropriate community services and supports;
• Offering support at meetings (for example a school or service provider meeting);
• Assisting with completing and submitting applications for funding or benefits.
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Watch this short video to learn more about our Access and Brief Services!
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Families accessing brief services may contact as often as needed and may be connected to any of our Access Coordinators when calling. If your family needs longer-term or more individualized supports beyond what our Access team can provide, an internal referral may be initiated with your consent.
We’re here to help children, youth and families build inclusive communities and navigate the services and supports that meet your needs.
How to Get in Touch
We’re here to help children, youth and families build inclusive communities and navigate the services and supports that meet your needs.
Phone
Call 905-427-8862 | 1-800-968-0066 and leave a voicemail with your contact information and the best time to reach you.
Click here to call
Referral Form
Fill out the form below to make a referral
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Dual Diagnosis Respite Funding
Dual Diagnosis Respite Funding helps your family care for your child who is between 8 and 18 years of age and who has both mental a health condition and a developmental disability.
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Access Services
Access Service is your front door to services at Resources responding to general inquiries and appropriately redirecting you to the right program.
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Welcome to Our All Resources Hub
Our All Resources section is designed to support families, youth, child care centres, and community partners with practical tools, information, and strategies. Here, you’ll find helpful tips, guides, and resources to navigate different aspects of supporting children and youth. Whether you’re seeking ideas for day-to-day support, strategies for specific needs, or ways to foster growth and inclusion, this section is here to help you every step of the way.
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“I appreciate [your help] so much. If there is one person in the world I need to know, it is you!”
Family Member