Mission & Values

Centred Content

Mission Statement

Resources partners with individuals, families, child care centres and community organizations to create pathways towards stability, belonging and hope.

Resourceful Partnerships

We work alongside families, educators and communities by listening deeply and building trust through meaningful collaboration. We show up with integrity, centering those we serve as the experts in their own lives.

Inclusive & Individualized Support

We believe every child and youth belongs. We honour their strengths, identities, stories and cultures, and tailor support to reflect each person’s unique needs and priorities. We work to reduce barriers and foster participation in all aspects of life – at home, in school and/or child care and in the community.

Hope & Possibility

We hold space for growth, resilience and the belief in what’s possible. Through collaborative interactions, we foster a future shaped by inclusion, opportunity and lasting impact.

2025-2028 Strategic Plan

Driving Innovation. Strengthening Support. Building a Resilient Future. Our strategic plan reflects a bold vision for the future – one rooted in inclusion, collaboration and continuous growth. Developed through meaningful engagement with families, staff, community partners and board members, this plan is our shared roadmap for the next three years. Our focus is to improve and evolve our services through innovation and data-driven practices, and to strengthen our organization by investing in people, culture and sustainability. We invite you to explore our priorities and join us in our journey.

Intent: To respond effectively to family needs, reduce caregiver stress and wait times, and do more with limited resources.

Strategic Objectives:

  • Use Resources’ knowledge and tools to share strategies with families, partners, and child care centres.
  • Leverage staff capacity and feedback to identify service gaps and strengthen models.
  • Use data to create areas of focus, improve decision-making, access complexity, and demonstrate outcomes in family-friendly ways.
  • Co-design service models and evaluation strategies with families, child care centres and communities.

Intent: To further nurture a strong internal culture, maintain sustainability, and ensure the organization is equipped for the future

Strategic Objectives:

  • Build a thriving workplace culture rooted in belonging, reflection and learning.
  • Modernize supervision and evaluation practices to support growth and engagement.
  • Expand professional development and structured employee feedback.
  • Diversify funding streams through grants, donor cultivation and social enterprise exploration.

Intent: To expand reach, build trust, and ensure that families, partners, and the public understand and can access Resources’ services.

Strategic Objectives:

  • Improve external communications by enhancing website usability, streamlining service information, and increasing social media presence.
  • Increase transparency about services and funding to build trust and credibility.
  • Deepen engagement with strategic community partners, including government, other child/youth focused agencies, newcomer organizations, paraprofessionals, schools, media, and other institutions.
  • Expand awareness and uses of the Resources Family Fund and other key services.

Intent: to leverage community partnerships and agency strategic voice to hep families move through complex systems with more ease, equity and dignity.

Strategic Objectives:

  • Support system education efforts for both service users (child care centres and families) and service providers.
  • Be intentionally present at local and regional planning tables to advocate and lead.
  • Collect and share meaningful community feedback to guide improvements and track impact.
  • Establish clear, connected pathways to service through documented need, partnerships and shared resources.