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Mission Statement

 

Resources for Exceptional Children and Youth – Durham Region will:

 

  • Assist the family to enhance their child’s participation in the community, and support the family to advocate for services that they require.
  • Work in partnership with agencies and organizations to foster an inclusive continuum of services and facilitate the community’s capacity to respond to the family’s needs.
  • Deliver services in accordance with the mandate and the resources available to us.
     

 Values 

 

1.  We recognize the family as the primary support and decision makers for their child / youth. 

2.  We respect each family’s values and make a commitment to provide a flexible service that is responsive and accountable to the family within the policies of the Agency. 

3.  We recognize that each child is an individual and value his or her potential. 

4.  We believe that each child has the right to participate fully in their home and community. 

5.  We believe that priority access to services is based on the individual need of the child/ youth. 

6.  We believe the child should be safe from abuse and neglect. 

 

Goals

 

1.  To provide services that are family-directed, protect family rights and promote shared responsibility. 

2.  To encourage, support and respect the natural social networks of the family. 

3.  To provide support to families and other members or the community through flexible, comprehensive services. 

4.  To provide services that are responsive, equitable and foster self sufficiency. 

5.  To promote and practice a positive team approach focusing on a collaborative service delivery model and supporting a continuum of services throughout the community. 

6.  To recognize that the family shapes the collaboration between service providers. 

7.  To promote public awareness of the individual’s rights for acceptance, respect, inclusion and participation. 

8.  To provide educational resources to the community through utilization of resource materials, workshops and presentations.  

 

Proudly Supporting Children and Youth with Special Needs

 

Dear families, colleagues, and community members

I am writing today to update you regarding the services and supports offered by Resources for Exceptional Children and Youth – Durham Region (RFECY). These are times not previously experienced by the RFECY team. In an effort to contribute to the wellbeing of our community and staff, effective immediately, all RFECY staff are working remotely and the office building is closed.

To the RFECY staff, thank you for your engagement in planning for the continuation of support to our community while ensuring the health and wellbeing of our community, colleagues and your families.

To our early learning partners, the ELI staff are responding to your voicemails and emails while also working on projects to enhance our work with you. For those centres with Enhanced Staffing, we know that your invoicing may be delayed and that you will have questions about payment of Enhanced Staffing hours during closures. Rest assured, we will continue our support to you and are available to answer any specific questions you may have.

To our children, youth and families, your staff person is checking voicemail and email regularly. If you have any questions, please do not hesitate to reach out. Staff are also initiating contact with families; don’t hesitate to speak to your staff person about anything we can do to support you. In addition, our Access Line (x504) remains active and calls are being responded to by our Access Coordinator.  If you are submitting for worker hours, rest assured that we will continue to do our best to ensure these are paid in a timely manner.  

To our community colleagues, if we can continue our work together via teleconference or email, we are happy to do so.

I will continue to monitor updates and to provide updates on service delivery as the situation evolves.  To those who are actively caring for others in our community during this time, THANK YOU. To all, stay safe and well.

Denise Cashley